News

The landscape of Customer Experience (CX) automation is undergoing a fundamental shift. For decades, boardrooms prioritized efficiency through metrics like Average Handle Time. However, as we enter 2026, the focus has moved from how fast to how reliable. Today’s leaders demand precision and risk mitigation over mere cost-cutting hype.

The industrial automation sector is evolving rapidly, with startups driving innovation in manufacturing, energy, and logistics. At this year’s Global Media Innovation Awards, Crosshub, Kalman Inc, and bemyfriends were recognized for their transformative impact on automation, control systems, and industrial processes.

ABB has announced an agreement to acquire Netcontrol, a provider of advanced electrical grid automation solutions for utilities and critical infrastructure. The transaction is expected to close in the first quarter of 2026, pending regulatory approvals. Financial details were not disclosed.

In modern industrial automation, distributed control systems (DCS) rely on redundancy to maintain uninterrupted plant operations. Redundant controllers automatically take over if the main controller fails, ensuring safety and consistent control. This article explains the mechanism behind redundant controllers and highlights their importance in factory automation.

In industrial automation, PLCs and HMIs are essential components for controlling and monitoring processes. PLCs handle machine logic, while HMIs allow operators to visualize and interact with systems. Understanding their roles is crucial for designing efficient factory automation solutions.

In modern industrial automation, manufacturers often face a difficult tradeoff: increase production speed or maintain measurement accuracy. This challenge is particularly acute in sectors like electric vehicles, semiconductors, and high-end consumer electronics. As global Tier-1 brands push production limits, the speed-precision paradox has become a critical bottleneck. Shenzhen SinceVision Technology Co. Ltd. addresses this issue through extensive R&D and patented innovation. With over 100 invention patents and a team of 200+ engineers, SinceVision delivers 2026 solutions that optimize both throughput and accuracy.